This workflow automates review requests using email and SMS. It sends a review request email and waits for a response, then categorizes feedback based on whether the customer is satisfied or not. Positive responses trigger a thank-you email, while negative responses prompt a feedback follow-up. If no reply is received, the system sends an SMS reminder. This process helps collect feedback in a structured way and keeps communication with customers timely and consistent.
GOHIGHLEVEL ASSISTANT
CRM • AUTOMATION • FUNNELS • SITES
ROMMEL JOHN SEVILLA
I help businesses set up CRM pipelines, funnels, and email campaigns, with experience in social media content planning, graphics, and video posts.
GOHIGHLEVEL SPECIALIST
CRM • AUTOMATION • FUNNELS • SITES
ROMMEL JOHN SEVILLA
I help businesses set up CRM pipelines, funnels, and email campaigns, with experience in social media content planning, graphics, and video posts.
About Me
Hi, I’m Rommel John Sevilla. I’m a GoHighLevel enthusiast with hands-on experience in CRM pipelines, funnels, email campaigns, and social media content planning. I enjoy helping businesses streamline their marketing workflows and create organized systems for leads and campaigns. I’m constantly learning and improving my skills to deliver better automation solutions.
Marketing & Content Planning
85%
CRM Setup & Pipelines
80%
Funnels & Landing Pages
75%
Email & SMS Campaigns
75%
Automation Workflows
70%
Tools I Use
Marketing & Content Planning
I assist businesses in planning and organizing their marketing content to maintain consistent communication with their audience. My work includes managing social media schedules, setting up email campaigns, and organizing marketing assets inside GoHighLevel.
Social Media Scheduling
Email Nurture
Email Set-Up
Test Email Delivered
Trigger Links
Snippets
Social Media Content Management
Before publishing posts to a social media planner or calendar, I first submit the content through Basecamp project management for review and approval. This allows the team or client to check the caption, hashtags, and media files and confirm whether the content is approved or needs revisions.
This process helps keep communication organized and ensures that all posts align with the brand before they go live.
I also create social media content, including graphic posts and short-form videos such as Reels, Shorts, and TikTok. These visuals are designed to support marketing campaigns, promotions, and audience engagement.
Before publishing posts to a social media planner or calendar, I first submit the content through Basecamp project management for review and approval. This allows the team or client to check the caption, hashtags, and media files and confirm whether the content is approved or needs revisions.
This process helps keep communication organized and ensures that all posts align with the brand before they go live.
I also create social media content, including graphic posts and short-form videos such as Reels, Shorts, and TikTok. These visuals are designed to support marketing campaigns, promotions, and audience engagement.
Graphic Posts
Product Mockup
Promotional Sale
Sufi Living Testimonial
Membership Packages
Online Courses
Sylvie method Testimonial
Carousel
Smoothies Go Valentine Promo
La Maison Nesbitt Staycation Promo
Shorts or Reels
Long Form Videos
CRM Setup & Pipelines
I create and organize sales pipelines to track leads and manage their progress from the first contact to scheduled appointments. This helps businesses monitor opportunities, follow up with leads, and keep the sales process organized.
Pipeline Example
New Lead → Appointment Booked
Lead Activity
- New Lead Added
- Appointment in Calendar
- Opportunity View Tracking
Pipelines
Create Pipeline
Opportunity View
New Lead > Appointment Booked
New Lead Added
Appointment in Calendar
Integration
Contacts
I manage and organize contact records in the CRM, including custom fields, opportunities, and bulk import/export to keep customer data accurate and easy to manage.
Contact Management
- Add Contact
- Delete Contact
- Merge Contacts
Custom Fields & Opportunities
- Add Custom Field
- Add / Update Opportunities
Bulk Actions
- Import Bulk
- Export Bulk
- Export CSV
Contacts
I manage and organize contact records in the CRM, including custom fields, opportunities, and bulk import/export to keep customer data accurate and easy to manage.
Contact Management
- Add Contact
- Delete Contact
- Merge Contacts
Custom Fields & Opportunities
- Add Custom Field
- Add / Update Opportunities
Bulk Actions
- Import Bulk
- Export Bulk
- Export CSV
Add Custom Field
Add / Update Opportunities
Import Bulk
Export Bulk
Add Contact
Delete Contact
Merge Contacts
Advanced Filters
Conversation
I manage customer conversations within the CRM by sending and receiving messages and emails. I also create reusable text and email snippets to respond quickly, maintain consistent communication, and improve response efficiency with leads and clients.
(Click the images to view.)
Calendar
I configure and manage calendar booking systems inside GoHighLevel to help businesses schedule appointments, consultations, and meetings with clients.
Round Robin Booking
Personal Booking
Collective Booking
Calendar Settings
Edit Settings
Payment Settings
Calendar Notifications
Booking Rules
Website Development, Updates & On-Page SEO Optimization
I help businesses build, update, and manage websites using GoHighLevel. My work includes website pages, e-commerce stores, blogs, and online course platforms.
Before implementing SEO improvements, I perform a website audit using tools such as Screaming Frog and other SEO analysis platforms to identify technical and on-page issues. After the audit, I conduct keyword research using tools like Google Keyword Planner, Mangools, and AnswerThePublic to find relevant keywords that people are actively searching for in their local area.
Using these insights, I optimize website pages with proper headings, content structure, metadata, and keyword placement to improve visibility in search engines and help businesses reach their target audience.
Below are the websites that I helped businesses build, update, and optimize.
Website Development, Updates & On-Page SEO Optimization
I help businesses build, update, and manage websites using GoHighLevel. My work includes website pages, e-commerce stores, blogs, and online course platforms.
Before implementing SEO improvements, I perform a website audit using tools such as Screaming Frog and other SEO analysis platforms to identify technical and on-page issues. After the audit, I conduct keyword research using tools like Google Keyword Planner, Mangools, and AnswerThePublic to find relevant keywords that people are actively searching for in their local area.
Using these insights, I optimize website pages with proper headings, content structure, metadata, and keyword placement to improve visibility in search engines and help businesses reach their target audience.
Below are the websites that I helped businesses build, update, and optimize.
GoHighLevel Funnel & Website Management
This section highlights examples of my work inside GoHighLevel, where I help manage and update websites and funnels. The screenshots demonstrate tasks such as editing funnels, updating website pages, configuring forms, managing products, and setting up lead capture elements.
Some of the features shown include funnel steps, product information setup, coupon configuration, rental forms, and two-step order forms. These tools help businesses capture leads, process orders, and improve the overall customer journey.
These examples reflect the workflows and systems I learned and practiced while working with GoHighLevel.
Two-Step Order Form
Edit Site / Page Editor
Funnel Steps
Product Information Setup
Products
Coupons
Edit Form
Automation Rental Form
Rental Form Sample
Technical Projects & Software QA Experience
This section highlights my technical background in web development and software quality assurance. I built several projects using HTML, CSS, JavaScript, and PHP, demonstrating my ability to create responsive layouts, implement interactive features, and manage website functionality. These projects are available in my GitHub repository and reflect my experience working with front-end and basic back-end development.
In addition to development, I also have experience in Software QA Manual Testing from my time at Metromart Technologies Inc., where I tested website functionality, validated user workflows, and documented bugs to improve product quality. Before starting my QA role, I joined a Manual and Automation QA Bootcamp, where I learned testing fundamentals along with web technologies such as HTML, CSS, JavaScript, and PHP. I also gained exposure to automation testing concepts during my training with Village88, which helped me understand how automated testing can support software quality and efficiency.
Front-End Projects
Back-End & Software QA Projects
Email & SMS Campaigns
Creating and managing email and SMS campaigns in GoHighLevel to communicate with leads and customers. This includes setting up automated messages, drip campaigns, and follow-ups to improve engagement and keep customers informed about updates, promotions, and reminders.
Application To Person
I assisted in setting up the Application-to-Person (A2P) registration required for SMS messaging compliance. This includes preparing the campaign registration form and creating the required policy pages.
A2P Set Up
Campaign Form
Privacy Landing Page
Terms of Service Page
Email Drip
I created email drip campaigns and automation workflows in GoHighLevel to automatically send messages to leads and customers.
Email Drip Automation
Test Email Drip Automation Delivered
Automation and workflows
I create automated workflows in GoHighLevel to streamline business processes, improve lead follow-ups, and ensure timely notifications. These automations include lead alerts, appointment reminders, review requests, and email/SMS nurture sequences.
New Lead Alert and Internal Notifcation Automation
I created this automation to manage new leads. When a form is submitted, the system sends internal SMS and email notifications, creates a service opportunity, and assigns it to a user so the team can respond quickly
Appointment Confirmation and reminder automation
This diagram shows an appointment confirmation and reminder automation. When an appointment is confirmed, the system sends a confirmation email and SMS, then schedules reminder messages before the appointment. After the call, it automatically sends a feedback email to collect client feedback. This workflow helps maintain clear communication, send timely reminders, and ensure consistent follow-up with clients.
Lead Nurture Automation (Email + SMS Follow Up Sequence)
This workflow automates the follow-up process after a calendar booking. It starts by tagging the contact and sending thank-you messages through email and SMS. It also creates an opportunity and sends internal notifications to the team. Timed follow-ups are triggered based on email engagement, helping maintain personalized communication and effective lead nurturing.
Add TCK Keyword : Landscaping hardscaping
This workflow automatically updates a contact’s profile by adding the keyword “landscaping / hardscaping” to the TCS field. This helps maintain consistent tagging for better contact segmentation and more personalized follow-ups. The automation uses a simple setup with a trigger and one update action to ensure the contact information is updated efficiently.
Internal SMS Notification When Someone Sends a Message Automation
This workflow sends internal SMS notifications whenever a customer replies through email, chat, or SMS. It ensures the team receives instant alerts with the contact’s details, allowing them to respond quickly and maintain smooth communication across different channels.
Local Business Outreach - Contact Replied
This workflow automates local business outreach when a customer replies “Yes, sure send link” through email or SMS. Based on the channel used, the system sends either an SMS or an email with the sign-up link and adds the tag “Listing Link Sent” to the contact. This helps ensure quick and accurate follow-up using the customer’s preferred communication method.
Review Request
Sample #1
This workflow automates review requests. After the initial email is sent, the system waits for a response and then continues based on the customer’s rating. Low ratings trigger a feedback email, while high ratings send a thank-you message. If no response is received, the system sends an SMS reminder before the workflow ends. This setup helps collect feedback in a structured way and maintain consistent customer engagement.
Sample #2
Web Hook
This workflow is triggered when a contractor form is submitted. The system automatically sends the submitted details to an external service through a webhook using the POST method. This setup ensures that contractor information is captured in real time and integrated seamlessly into other platforms or databases.
This workflow is triggered by an inbound webhook that contains contractor details. Once activated, the system automatically creates a new contact in the CRM using the provided first name, last name, phone number, and email. This setup helps streamline data entry by sending external form submissions directly into the system.
Zapier Appointment Automation Workflow
I created a workflow that automatically sends appointment details to Slack when a booking is confirmed. The workflow starts with an Appointment Status trigger (fires when an appointment is booked in my calendar). Zapier then catches the webhook data and sends the client’s information (name, email, phone) into a Slack channel. This ensures the team gets instant updates without manual work.
Zapier Workflow: GoHighLevel Form to Excel Sync
I built a workflow that starts when someone submits a survey (e.g., “Rj Web Design Survey”). The workflow trigger is Survey Submitted, which then passes the collected data through a Webhook. That webhook sends the information directly into a Google Sheet, so all responses are automatically recorded without manual entry.
Clients & Training
